Privacy Policy

1. Introduction

Bit Complete Inc is committed to protecting your privacy and ensuring that your personal information is handled in compliance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA). This Privacy Policy outlines what personal information we collect, how we use it, and your rights concerning your data.

2. Information We Collect

a. Personal Information: We collect information directly from users when they create an account or engage with Prep Coach. This may include:

• Name
• Email address
• User-generated content (e.g., conversation responses, feedback)

b. Usage Data: To enhance our services, we may also collect non-identifying data, such as:

• Browser type and version
• IP address
• Pages visited and actions taken

3. Use of Information

We use your information to:

• Provide, maintain, and improve Prep Coach services
• Personalize your experience
• Communicate with you about updates, changes, or support requests
• Analyze usage patterns to enhance service functionality

4. Disclosure of Information

Your personal information may be shared with third-party service providers for hosting, data processing, or other essential functions. These providers are contractually bound to protect your information in compliance with Canadian law. Bit Complete Inc will never sell your information to third parties.

We may also disclose information if required by law, such as in response to a court order or subpoena.

5. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. You may request deletion of your account and personal information by contacting us directly.

6. Security

We take reasonable precautions to protect your personal information, including encryption and access controls. However, no method of transmission or storage is entirely secure. By using Prep Coach, you acknowledge that the security of your information cannot be guaranteed.

7. Your Rights Under PIPEDA

Under Canadian privacy laws, you have the right to:

• Access your personal information held by Bit Complete Inc
• Request corrections to inaccurate or outdated information
• Withdraw your consent for data collection, subject to legal requirements

8. Cookies

Prep Coach may use cookies to enhance user experience, such as retaining login information or tracking usage patterns. You can control cookie settings through your browser, though some features may not work if cookies are disabled.

9. Children's Privacy

Prep Coach is intended for users 18 and older. We do not knowingly collect personal information from children under the age of 18. If we become aware of such data, we will take immediate steps to delete it.

10. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. By continuing to use Prep Coach after changes are made, you agree to the revised Privacy Policy.

11. Contact Information

For questions or requests concerning this Privacy Policy, please contact us at [Email Address].